Privacy Policy

When you visit the Site, we collect certain information about your device, your interaction with the Site and information needed to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as

“Personal Information”.

This Privacy Policy describes how Bheritage.ca (the "Site" or "we") collects, uses and discloses your personal information when you visit or make a purchase on the site.

Collection of personal information< /p>

See list below for more info we collect and why.

Device Information

Purpose of collection: to load the site accurately for you and perform analytics on site usage to optimize our site.

  • Examples of personal information collected: web browser version, IP address , time zone, cookie information, sites or products you view, search terms and how you interact with the site.

  • Collection Source: Collected automatically when you access our site using cookies, log files, web beacons, tags or pixels.

  • Commercial Disclosure: Shared with our Shopify processor.

Order Information

  • Examples of personal information collected: name, billing address, address shipping, payment information (including credit card numbers, email address and phone number.

  • Collection Purpose: To provide you with products or services to fulfill our contract, process your payment information, arrange shipment and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud and where consistent with your shared preferences with us, to provide you with information or advertisements relating to our products or services.

  • Collection source: collected from you.< /span>

  • Commercial Disclosure: Shared with our Shopify processor.

Customer support information

  • Examples of personal information collected:

  • Purpose of collection: to provide customer support.

  • Collection source: collected from you.< /span>

  • Commercial Disclosure:

Miners

The site is not intended for minors and\or elderly people under18 years of age. We do not intentionally collect personal information from children. If you are the parent or guardian and believe that your child has provided us with personal information, please contact us at the address below to request deletion.

Personal Information Sharing< /p>

We share your personal information with service providers to help us to provide our services and to fulfill our contracts with you, as described above

For example:

  • We use Shopify to power our online store. You can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy .

  • We may share your personal information to comply with applicable laws and regulations , to respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.

Behavioral Advertising

We use your personal information to provide you with targeted advertisements or communications marketing that may be of interest to you.

For example:

  • We use Google Analytics to help us understand how our customers use the site. You can learn more about how Google uses your personal information here: https://policies.google.com/privacy?hl=fr.

  • You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.

  • We share information about your use of the site, your purchases and your interaction with our advertisements on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information on how targeted advertising works, please can visit the Network Advertising Initiative's (“NAI”) educational page at address http://www.networkadvertising.org/understanding- online-advertising/how-does-it-work .

You can opt out of targeted advertising by:

Also, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: http://optout.aboutads.info/ .

Use of personal information

We use your personal information to provide our services to you, including: offering products for sale, process payments, shipping and fulfillment of your order, and keep you informed of new products, services and offers.

Legal basis

In accordance with the General Data Protection Regulation ("GDPR") , if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following legal bases:

  • Your consent;

  • The performance of the contract between you and the site;

  • Compliance with our legal obligations;

  • To protect your vital interests;

  • To perform a task performed in the public interest;

  • For our legitimate interests, which do not override your rights and freedoms fundamentals.

Retention

When you place an order on the site, we will store your personal information for our records unless and until you ask us to erase this information. For more information on your right to erasure, please see the “Your rights” section below.

Automatic decision-making

If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (which includes profiling), where that decision-making has a legal effect on you or significantly affects you.

We weengage in fully automated decision-making that has a legal or other significant effect using customer data.

Our Shopify processor uses limited automated decision making to prevent fraud which has no legal or otherwise significant effect on you.

Services that include automated decision-making elements include:< /b>

  • Temporary list of IP addresses associated with repeated failed transactions This denylist persists for a small number of hours.

  • Temporary denial list of credit cards associated with denied IP addresses This denylist persists for a number of days.

Selling personal information< /p >

Our site sells personal information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

  • CATEGORY SALE INFORMATION;< /i >

  • INSTRUCTIONS ON HOW TO REFUSE SALE;

  • IF YOUR COMPANY SELLS INFORMATION ABOUT MINORS (LESS AGED 16 ) AND IF YOU GET AFFIRMATIVE AUTHORIZATION;

  • IF YOU PROVIDE A FINANCIAL INCENTIVE NOT TO SELL INFORMATION, PROVIDE INFORMATION ABOUT WHAT THIS INCENTIVE IS.]

Your rights

GDPR

If you are an EEA resident, you have the right to access the personal information we hold about you, transfer it to a new service and request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact details below Bheritage.com@

Your personal information will initially be processed in Ireland and then transferred outside Europe for storage and further processing, including Canada and the United States. For more information on how data transfers are GDPR compliant, see Shopify's GDPR white paper: https://help .shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you reside in California, you have the right to access the personal information we hold about you (also known as a 'right to know'), transfer it to a new service and request that your personal information be corrected updated or deleted. If you wish to exercise these rights, please contact us using the contact details below Bheritage.com@

If you wish to designate an authorized agent to submit these requests on your behalf , please contact us at the address mentioned above.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as logging in and region selection). This means you don't have to re-enter this information each time you return to the site or navigate from one page to another. Cookies also provide information about how people use the website, for example if it is their first visit or if they are a frequent visitor.

We use the following cookies to improve your experience on our site and to provide our services.

Cookies necessary for the operation of the store

Name

Function

_a B

Used in connection with administrator access.

_secure_session_id

Used as part of storefront navigation.

Carriage

Used in connection with shopping cart.

cart_sig

Used as part of checkout.

cart_ts

Used as part of checkout.

checkout_token

Used as part of checkout.

secret

Used as part of checkout.

secure_customer_sig

Used in connection with client login.

storefront_digest

Used in connection with client login.

_shopify_u

Used to facilitate updating customer account information.

Reports and analysis

Name

Function

_tracking_consent

Tracking Preferences.

_landing_page

Track landing pages

_orig_referrer

Track landing pages

_s

Shopify Analytics.

_shopify_fs

Shopify Analytics.

_shopify_s

Shopify Analytics.

_shopify_sa_p

Shopify analytics related to marketing and referrals.

_shopify_sa_t

Shopify analytics related to marketing and referrals.

_shopify_y

Shopify Analytics.

_y

Shopify Analytics.

The length of time a cookie stays on your computer or mobile device depends whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in different ways. Please keep in mind that deleting or blocking cookies may negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose to whether or not to accept cookies via the commands of your browser, often present in the "Tools" or "Preferences" menu of your browser. For more information on how to change your browser settings or how to block, manage or filter cookies, see your browser's help file or on sites such as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not prevent completely how we share information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Do Not Track

Please note that due to lack of continued understanding of industry on how to respond to "Do Not Track" signals, we do not change our data collection and use practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time to to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

Contact

For more information about our privacy practices, if you have If you have any questions or would like to make a complaint, please contact us by email at info@bheritage.ca or by post using the contact details provided below:

info@bheritage.ca

Last update: June 8, 2022

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the competent data protection authority. You can contact your local data protection authority.